Habitat Furnishings - Return Policy

Habitat Furnishings -- Latex Mattresses and Air Beds

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Rave Reviews For Habitat Furnishings

"... I would rate our overall internet shopping experience with Habitat Furnishings as A"

"My wife and I would rate our overall internet shopping experience with Habitat Furnishings as A . We found Habitat Furnishings web site with its subject specific videos the most informative of any of the web sites we explored, and we explored a lot of them. After several days of researching mattress manufacturing we concluded that the infomation on the site was very accurate. We will definitely recommend Habitat Furnishings."
Shopping.com Review,
July 3, 2008
(5 star overall rating)

"I highly recommend this company, the customer service is above and beyond!"

"We ordered our Ascend Air Bed from Habitat on Monday May 19th. It arrived on Friday May 23rd, it only took 5 days!! :) The delivery company was professional, they called ahead and although my son helped - I'm pretty sure he could have carried the boxes himself. The installation instructions were easy to follow and it took less than an hour to put together. One of our air bladders had a manufacturers defect that could not have been found without someone putting pressure on the bed over time. We left a message on Sunday and since Monday was Memorial Day, didn't expect a call until Tuesday. WELL, apparently the owner cares enough to check messages even on holidays! He called back and made arrangements to ship another air bladder as quickly as possible. Even the warehouse supervisor called to make sure we got our replacement and were satisfied. I highly recommend this company, the customer service is above and beyond!..."
Shopping.com Review, by sunshinebiker
June 10, 2008
(5 star overall rating)

Habitat Furnishings is a Shopping.com 5 Star Rated Trusted Store

We have over 130 other reviews that have earned us a 5 Star, Trusted Store rating on Shopping.com. To read our other reviews click here.

Return Policy

We offer a no questions asked, 180 day money back trial on all our products, except pillows and mattress protectors, which are not returnable or exchangeable if taken out of their original containers or sleeves. If you decide to return a mattress within the 180 day trial period, the only out of pocket expense to you is a modest $75 return shipping charge. Everything else is refunded to you, for all beds shipped within the continental USA. Mattress foundations can be sent back for full credit, but are not part of the mattress comfort return, and must be shipped back by the customer to our facility.

If we have shipped a mattress to you in either Hawaii or Alaska, additional shipping charges are not refundable. There are no restocking fees charged or any other additional fees. We believe so strongly in our product, and have such a low rate of return on our Habitat Natural Latex Beds and our Habitat Air Bed Systems, that we back it up with a trial period that really gives you the opportunity to evaluate it over a good length of time...and it gives you the ability to allow some time to pass, to really field test all of the components of our bed. If you need to return it, you don't need to apologize or give us a reason why. We want you to love our bed if you intend to keep it.

We Accept MasterCard, Visa, Discover, and American Express

Questions? Call Us Toll Free At , Mon. - Fri. 9am to 5pm, CST.