Habitat Furnishings Shipping Information
PURE LATEX, DIGITAL AIR BEDS, REGAL TRANQUILITY, TITAN MATTRESS, AND LATEX HYBRID BEDS RETURN POLICY
Shipping is always free within the contiguous USA on all our products, unless there are expedited or additional services required, in which case you would need to contact us directly at 1-800-313-2591. We will ship to Hawaii, Alaska and Canada, but you would need to contact us for additional shipping costs.
If you place your order online, you will receive a confirmation email describing in detail when to expect your order. Scroll down to find shipping details for our mattresses, toppers, pillows, foundations and accessories.
SHIPPING DETAILS FOR HABITAT® NATURAL LATEX MATTRESSES, TITAN LATEX MATTRESSES, TOPPERS, AND PILLOWS
Our Habitat® Natural Latex Mattresses, Titan Latex Mattresses, Topper Pads, and Latex Pillows are generally shipped 6-10 business days after you place your order. All orders are shipped via FedEx ground, with the exception of King and California King 9″ Sky Bed® Mattresses, and Titan Queen, King, and Cal King mattresses, which due to weight limitations, are shipped via FedEx freight. FedEx shipments are delivered to your driveway or front door area.
All Habitat® Natural Latex Mattresses are hand made to order. Once any item has shipped, you will receive an email with tracking information. Shipping time varies depending upon your location, but typically takes 4-6 business days once the item has left our factory.
If you live in a high rise building, or any gated community or complex where deliveries require special access or delivery to a building superintendent or leasing office, it is your responsibility to procure your packages based on our tracking information and delivery notification.
SHIPPING DETAILS FOR HABITAT AIR BED SYSTEMS
Our Habitat® Air Bed Systems are shipped from our Baltimore, MD factory about 5 business days after you place your order via FedEx freight.
Once shipped they take an additional 3-5 days to be transported and delivered depending upon the distance to your home.
You will receive a phone call to schedule your delivery appointment when your Air Bed system arrives at your local delivery terminal.
Call 1-800-313-2591, Mon-Fri, 9-5 EST, if you have any questions.
Our Air Bed systems are shipped in one box. The boxes are 16″ x 38″ x 80″.
The freight company will either bring the boxes to the main entrance or threshold of your home, or place it in a covered area outside your home. If access is private, involves secure access, or you live in a gated community, the driver reserves the right to deliver the boxes to an authorized agent such as leasing office or security office if required.
SHIPPING DETAILS FOR HABITAT LATEX HYBRID MATTRESS
Our Habitat® Latex Hybrid Mattresses are generally shipped 5-7 business days after you place your order. All Habitat® Latex Hybrid Mattresses orders are shipped via FedEx ground. FedEx shipments are delivered to your front door.
SHIPPING DETAILS FOR HABITAT REGAL TRANQUILITY MATTRESS
Our Habitat® Regal Tranquility Mattresses are generally shipped 5-7 business days after you place your order. All Habitat® Regal Tranquility Mattresses orders are shipped via FedEx ground, with the exception of King and Cal King size Habitat® Regal Tranquility Mattress , which due to weight limitations, is shipped via FedEx freight. FedEx shipments are delivered to your front door.
IF YOU ORDERED AN EZ SLEEP FOUNDATION, EURO BASE OR ADJUSTABLE BASE WITH YOUR BED
Please note that if your ordered the EZ Sleep Foundation or Euro Base along with your mattress, you generally receive the foundation first, in a separate shipment. The EZ Sleep Foundation and Euro Base ship out Fedex Ground and will be delivered to your front door. Adjustable bases do take 4-6 weeks to be delivered. The adjustable base is delivered and set up by a third party company. If you would like to add removal service (+$150) to your adjustable base delivery please give us a call at 1-800-313-2591.
IF YOU ORDERED ACCESSORIES
Also note that if your ordered a waterproof mattress protector, separate latex pillows, or sheet sets it will ship FedEx Ground 2-3 business days after you place your order. The Silk Mulberry comforters will ship out UPS Ground 2-3 business days after you place your order. You can expect the delivery of these items before the mattress in most cases.
Enjoy your products, and if you have any questions, please feel free to call us for personalized service at 1-800-313-2591.