When looking for a new air bed or natural latex mattress, many people who would like to buy online are afraid — afraid they won’t like what they buy, afraid of getting scammed or ripped off, just plain afraid of the whole process. Here are a few tips to make the process safe and easy.
The title of the article Tips for Buying Mattress Sets Online prompted me to write about this topic, but I didn’t really think the article was detailed enough to help people. Here are my three tips for buying an air bed or natural latex mattress (or any mattress) online.
1. Only buy from online retailers that are monitored by unbiased third party organizations like Shopping.com or the Better Business Bureau (BBB). Make sure the customers are satisfied and look for an A or A+ rating from the BBB. Look for an online retailer that has been in business for at least 10 years and can be verified as such.
2. Only buy from an online retailer that will let you try your mattress for an extended period in your own home. Don’t go for less than 180 days.
3. Only buy from an online retailer that will give you a true money-back guarantee if the mattress doesn’t work for you. DO NOT accept a store credit or “comfort” guarantee (same thing as a store credit). You may have to pay a small return shipping fee (look for $75 or less) but this is minimal compared to what you could lose with a store credit.
Following just these three tips will make your online mattress shopping experience safe and pain-free. At Habitat Furnishings, we want you to be as informed about your mattress choices as possible. Check out our information on our air beds and our all natural latex mattresses.